This guide will ensure that you have a clear understanding of both your rights and responsibilities as a tenant and those of the owner.

Viewing a Property

Make a list of your requirements before viewing a prospective home and record the criteria which each home meets against your list. Ask the agent to give you a full breakdown of the monthly rental, including all services, as well as the lease costs for signing the lease and deposit required.

Application Assessment

A credit check will be obtained as part of the application assessment, and by signing the application form you will be agreeing to the credit history enquiry. In conjunction with standard documentation required to complete such assessment such as Copy of Identification, Proof of Income, bank statements and more.

Lease Agreement

Your lease agreement is legally binding and totally compliant with the Rental Housing Act and the Consumer Protection Act. It has been drawn up to protect both the owner and tenant. The lease ensures that financial issues such as rental increases, deposit and damage claims are dealt with in a fair, transparent and professional manner.

Conduct Rules

If the home you choose is in a Sectional Title complex, it is important that you are aware of the rules of the Body Corporate which you will be expected to adhere to as a condition of the lease. A copy of the rules will be given to you by the agent with your lease documentation.


A deposit is necessary to protect the owner’s investment and as security to cover any damages caused, or default, during the lease term. The deposit required is normally equal to 1(one) month’s rent, however in some cases a double deposit will be required. When you vacate your unit, and if there are no deductions for damages or repairs in the unit, your deposit will be refunded to you.

Inspection Report

When you occupy a property you have rented, an agent or maintenance inspector will carry out an inspection with you to list any defects or damages the owner may have to repair. This list of defects will be attached to your lease agreement. The ingoing inspection will serve as the baseline against which the unit’s condition will be compared when you vacate and when the outgoing inspection is conducted.

Payment of Rent

Rental is due monthly in advance by the 1st of each month. There are no exceptions to this payment rule! Notice of cancelling your lease and to vacate the property will be issued in the event of non-payment of rental. Debit order is preferred.

Rental Increase

The owner must give written notice of a rental increase, which becomes effective from the date stipulated in the letter. Rental increases during a lease period term should be in line with escalations defined in the lease agreement. The Deposit will also be required to be topped up in accordance to remain the same value as the rental amount.


The lease agreement will define who is responsible for the costs of the maintenance items concerned.


The lease agreement stipulates the notice period or expiry date of the agreement, this must be a written notice to vacate the unit. The rent must be up to date.

Outgoing Inspection Report

An outgoing inspection will be carried out to see if the unit is in the same condition as when you moved in. Any damages during your occupation and identified by comparing the “in” and “out” inspections will be repaired and paid for, from your deposit, at your expense.


+27 (011) 805 6316


Hertford Office Park  | Building F | Third Floor | 90 Bekker Street | Midrand | 1685